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Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. The company was formed by the merger of banking giant Citicorp and financial conglomerate Travelers Group in 1998; Travelers was subsequently spun off from the company in 2002……Service Representative Job in Norfolk | USA Jobs 2022 at Citigroup.
The Customer Service Representative (CSR) role serves as the first impression of Citi’s customer experiences. CSRs provide service support to the cardholder and non-cardholder population. They are responsible for identifying customer’s needs, resolving questions or concerns, troubleshooting minor technical issues, and providing first-hand product information.
1- Customer Service Representative
Norfolk, Virginia, USA
A- Respond to inbound service calls from government and corporate cardholders.
B- Perform necessary account maintenance to fulfill customer requests.
C- Communicate account status, procedures and other information as needed to respond to cardholder inquiries.
A- High school diploma or general education degree (GED); (Minimum of 1-year Financial Institution or Call Center experience preferred).
B- Attention to detail – ensuring accuracy and completeness of information relayed to cardholders.
C– Customer Service experience is a plus.
D- Ability to communicate clearly and concisely with customers.
For more details, please scroll down & see the details.
Last Date to Apply: July-14-2022
Citigroup Careers – United States of America
|Job Title||Service Representative Job in Norfolk | USA Jobs 2022 at Citigroup|
|Job Location||Norfolk, Virginia, USA|
|Employment Type||Full Time|
|Last date to apply||July/14/2022|
Click the below apply link & start your application.
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