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Service Representative Job in Norfolk | USA Jobs 2022 at Citigroup

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About Company

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. The company was formed by the merger of banking giant Citicorp and financial conglomerate Travelers Group in 1998; Travelers was subsequently spun off from the company in 2002……Service Representative Job in Norfolk | USA Jobs 2022 at Citigroup.

About Role

The Customer Service Representative (CSR) role serves as the first impression of Citi’s customer experiences. CSRs provide service support to the cardholder and non-cardholder population.  They are responsible for identifying customer’s needs, resolving questions or concerns, troubleshooting minor technical issues, and providing first-hand product information. 

1- Customer Service Representative
Full Time
Norfolk, Virginia, USA

Job Responsibilities

A- Respond to inbound service calls from government and corporate cardholders.
B-
Perform necessary account maintenance to fulfill customer requests.
C-
Communicate account status, procedures and other information as needed to respond to cardholder inquiries.

Job Requirements

A- High school diploma or general education degree (GED); (Minimum of 1-year Financial Institution or Call Center experience preferred).
B- Attention to detail – ensuring accuracy and completeness of information relayed to cardholders.
C Customer Service experience is a plus.
D- Ability to communicate clearly and concisely with customers.

For more details, please scroll down & see the details.
Last Date to Apply: July-14-2022

Citigroup Careers – United States of America

Job TitleService Representative Job in Norfolk | USA Jobs 2022 at Citigroup
CompanyCitigroup
Job LocationNorfolk, Virginia, USA
Date PostedJuly/01/2022
Employment TypeFull Time
Last date to applyJuly/14/2022
Customer Service Representative Jobs In USA 2022
Customer Service Representative Jobs In USA 2022

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