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FedEx Corporation, formerly Federal Express Corporation and later FDX Corporation, is an American multinational conglomerate holding company focused on transportation, e-commerce and services based in Memphis, Tennessee.The name “FedEx” is a syllabic abbreviation of the name of the company’s original air division, Federal Express, which was used from 1973 until 2000…..Sr. Design Strategist Job in Tennessee 2022 | FedEx Jobs USA.
Employs advanced expertise of some customer-centered design principles, skills, methods, and technologies and moderate expertise of business/product development to lead design project teams through full design activities and all aspects of design projects. Primarily interacts with professionals and management of internal clients.
1- Sr. Design Strategist
Memphis, Tennessee, United State
A- Leads customer-driven design projects leveraging design thinking principles to improve, optimize or transform end-to-end experiences for FedEx customers.
B- Frames business challenges to focus design efforts.
C- Leads ethnographic research and stakeholder interviews to discover pain points and unmet needs.
D- Develops solutions and recommendations based on deep understanding of, including but not limited to, customer insights, FedEx services, products, and operational processes, and customer insights.
E- Leads or supports design transformation efforts to empower team members across enterprise with customer-driven skills, abilities and mindset.
F- Prototypes and tests concepts with customers.
A- Bachelor’s degree/ equivalent in Design, Business or related field.
B- Three (3) years experience in design, design thinking, or related discipline, related to projects with ambiguous changes and a highly collaborative environment, including clients in an agency environment.
C- Strong project management skills. Excellent human relations and communication skills, including written, verbal, presentation, and digital presentation software. Excellent understanding for user behaviors as it informs design.
D- Ability to lead feasibility and value impact assessments to evaluate the value and potential return of a service or experience; familiarity with business analysis/modeling to prioritize recommendations based on associated business value and high-level system impacts.
For more details, please scroll down & see the details.
Last Date to Apply: August-09-2022
FedEx Careers – United States of America
|Job Title||Sr. Design Strategist Job in Tennessee 2022 | FedEx Jobs USA|
|Job Location||Memphis, Tennessee, United State|
|Employment Type||Full Time|
|Last date to apply||August/09/2022|
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